News

Commission announces new online service

19th January 2015
From today anyone who is required to complete, and submit to the Commission, a Personal Questionnaire (PQ) for the first time or who needs to update their existing one, will be able to do so using the Commission’s new online portal. This new electronic service offers a more efficient and less time consuming process than the current paper based system which is being phased out and will no longer be available after the 17th April. Within the portal there are helpful tips, advice and guidance including FAQ sections and short videos all aimed at helping to smooth completion of the electronic form.

At the same time, the paper based Personal Declaration form (PD), which has historically been used by individuals to inform the Commission of changes to the information held within their PQ, is being “retired” - from now on an individual can simply log onto their electronic PQ and update it when the need arises.

Tim Loveridge, the Commission’s Chief Transformation Officer said “This is the first of several significant steps that the Commission is taking to improve the range of electronic services it offers to Licensees with the aim of making things more efficient and easy to use. In developing this project the Commission has been ably assisted by representatives of industry who sat on our Steering Group. We are also very grateful to those Licensees who participated in the pilot project which enabled us to identify and iron out potential problems.”

Peter Mills, Chairman of GIBA and member of the Steering Group commented that “The Commission has had proactive engagement with industry representatives throughout the project and this has been a model example of the Commission and industry working together to achieve an excellent outcome.”

Anyone can register on the portal by visiting the site (online.gfsc.gg). This should enable those people in ‘prescribed positions’ to delegate some of the completion process to a third party, such as their compliance assistant, although responsibility for the accuracy of the data that is submitted always remains with the person named in the PQ.

Individuals who already have a paper PQ filed with the Commission will only need to register on the portal and complete a new PQ online when their positions or details change.

Historic appointments which are no longer relevant need not be entered as the Commission will retain those records in their current format. However, anyone who may have forgotten to keep their PQ up to date should let Commission staff know via email at the time they submit their electronic version so that assistance can be provided in order to reduce the processing time.

Mr Loveridge said that “Over the past few months we have held a number of workshops and drop-in sessions for Licensees to enable us to explain the new system and receive feedback. On the whole, the response we have had has been positive and encouraging with people being able to see at first hand the benefits of the Commission offering this service online.”