Useful Documents and Links

Inside the Bailiwick

Channel Islands Financial Ombudsman – For more information about the pan-island scheme which became operational on 16 November 2015.
Citizens Advice Guernsey – The Homepage of the local charity which is part of the National Citizens Advice network, which covers information specific to the Bailiwick
Financial Investigation Unit - For the latest fraud news updates from the FIU.
Guernsey Banking Deposit Compensation Scheme - For more information about the local deposit compensation scheme.
Guernsey Bar – For a list of contact details of all Guernsey Law firms, and for a glossary of legal terms.
Guernsey Police – Regular media releases can also be found on their Facebook page.
The Little Book of Big Scams - Guernsey Edition 2018 2.2MB -
Mediation Guernsey – For more information about how to settle disputes using a mediator in Guernsey, which has been developed by the Guernsey Bar Council in conjunction with Citizens Advice Guernsey
Members of the Guernsey Bar - A current list of advocates in Guernsey.
Pensions Helpsheets
Requirements for Approved Occupational Pension Schemes - A link to Guernsey practice notes published on the Guernsey Income Tax Office website.
Requirements for Approved Retirement Annuity Trust Schemes and Approved Retirement Annuity Schemes - A link to Guernsey practice notes published on the Guernsey Income Tax Office website.
STOP TH£ SCAM
Trading Standards Service – For more information about the work of the local service, as well as contact details.
Trading Standards Scams Awareness Page - A link to information on current scams, how to protect yourself and who to contact should you encounter any.

Outside the Bailiwick

Action Fraud - The homepage of the UK’s national fraud and internet crime reporting centre.
Association of British Insurers - A leading trade association for insurers and providers of long term savings
Citizens Advice - For free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Combating Pension Scams: A Code of Good Practice
DO YOU KNOW WHO'S CALLING YOU? 657.9KB -
Financial Conduct Authority - The FCA is part of the system for regulating financial services in the UK (working alongside the PRA). Its aim is to make sure that the markets work well so that consumers get a fair deal.
Financial Ombudsman Service (UK) - A link to the homepage of the UK’s Ombudsman.
Money Advice Service - For free and impartial money advice, set up by the UK Government.
Take Five - A campaign led by Financial Fraud Action UK urging the public to stop and think whether a situation is genuine, and if what you are being told makes sense.

Contact the Conduct Unit

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